Last week the team were in Birmingham for the industries bi-year expo. The event is a great chance for us to meet existing suppliers and look at the latest developments in the world of Kitchens, Bedrooms and Bathrooms. Its amazing how many suppliers are there and according to our Fitbits we managed a few thousand steps, fuelled by many cups of coffee!!
Thinking about the event and some recent examples of how we have worked with customers on their requirements gave us a chance to reflect on how we strive to be as a company. With lots of other independent studios out there the choice for the customer is far greater than it ever has been, so how do our team work to offer the best service that we can.
In our business its all about personal relationships and understanding what you are wanting to achieve with your new kitchen or bathroom. Moving walls or a few pipes although challenging it is about giving people great design and trends that are also practical. So if you need that particular coloured splashback, that handlerail for your new kitchen units that is maybe not in the brochure or even a 9 million year old piece of granite sticking to your wall!! that is what we will aim to do, even if it means looking at a new supplier, working with other parties or even fabricating something in-house. It is the service we like to offer and we will always try and work with the customer to try and help. We are not just a team of salespeople we offer the full end-to-end service from design to installation and beyond.
Going back to the expo it was great to meet our main kitchen suppliers Rot Punkt of Germany and to see what the latest innovations are in the 2018 range. We have worked with Rot Punkt since 2014 and have really seen the company grow in the UK market, they really do offer a great product full of innovation and leading design trends. We will be working later this year to ensure that we have some of these items on display in our showroom located within Read in The Ribble Valley, Lancashire
Thinking about what is next for us and full of inspiration from the expo, we are now going to be installing some new displays in the bathroom area from some new suppliers that offer great products and that something a little bit unique, so watch this space to see the changes.